Our Commitment To Customers

We have been serving and learning the hospitality industry for several years now. And our experience has taught us much about the myriad of challenges you confront and manage every day. Many of those challenges include all the creative ways vendors you deal with have devised to cause your cost of operations to increase.

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Kent Comfort
What makes a product great?

LinkedIn CEO Jeff Weiner posted an excellent blog about the Five Dimensions of a Great Product. You can view his article here. We decided to ask how these dimensions are reflected in the mission and goals for InnTender. Below is the result. Thanks for the inspiration, Jeff!

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Kent Comfort
Being of Service

Working in the hospitality industry can be both challenging and rewarding. Several years ago I worked as a travel director and was able to manage incentive travel programs at some very exotic five star destinations.

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Kent Comfort
Those pesky added fees and surcharges

It is becoming more common everyday to read or listen to a report about the growing practice of adding “below the line” charges to guest folios by the lodging industry. This practice has been business as usual in the air travel industry for some time, but now it is emerging at hotels, especially in popular travel destination cities.

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Kent Comfort